Centenary Bank has issued an official statement addressing recent media reports that alleged staff from its Mapeera Branch were involved in a fraud incident. The bank has clarified that the claims were based on a misunderstanding during a transaction with a customer and not on fraudulent conduct by its employees.
According to the statement, the matter arose when a customer visited the branch to deposit money, but a dispute emerged regarding the actual amount presented. The customer later brought the difference of UGX 10 million, which had been in question, but still filed a complaint with police.
Centenary Bank emphasized that the allegations were premature and procedurally flawed. The staff members implicated were discharged not on a plea bargain, but because no substantive evidence of theft was found. “The bank staff were discharged not released on a plea bargain as would have happened if there was admitted theft of money,” the statement reads.
The bank also expressed disappointment that some media outlets had referred to the case as involving “stolen money,” describing such reporting as unfortunate and misleading.
“Centenary Bank has zero tolerance to fraud,” management reaffirmed, stressing its commitment to transparency and adherence to proper banking procedures.
The bank concluded by assuring customers of the integrity of its operations and encouraged anyone seeking clarification to reach out through its official communication channels.
